General Questions

Q1: What type of study materials are available at Certstopass.com?

We offer study materials and demos in PDF form. We offer free demonstration of our products before you purchase them from us.

Q2: Does your study material provide useful results?

Our high-quality study material is 100 % authentic and reliable. We have very experienced team that design exam dumps with full devotion. You can surely pass the exam in first try without any stress.

Q3: Will only Questions & Answers Product be enough for the preparation?

We guarantee you success with our products. If you give spend time dedicatedly on our exam dumps, you will definitely be successful. Also, we offer money back guarantee. If you fail in the exam, you can get refund from us.

Q4: How long is the product validation period?

You will get free updates up till 90 days from date of buying.

Q4: How long is the product validation period?

You will get free updates up till 90 days from date of buying.

Support & Updates

Q1: How often do you offer updates related to the product?

We do not follow a fixed schedule for updates. However, we do it regularly. We are deeply concerned to keep our clients fully informed.

Q2: Do you charge for updates?

No. We offer absolutely free of cost updates for three months.

Q3: How Will I Get free updates?

The process is very easy. All you have to do is log in to your account on our website. You will receive updates there.

Q4: Why you offer lesser no. of questions than before?

We focus on the quality of our product. Lengthy products are useless and we obsolete the irrelevant data. We give less yet very useful questions that will be really helpful for you. You will be able to save your time too.

Payment & Product Download

Q1: How do you take payment?

We take payment through PayPal and also credit/debit cards.

Q2: Why I get error while paying?

Kindly fill the required details carefully. In this scenario, go for the alternate way for payment. Feel free to contact our efficient Live Chat Support team quickly. They will assist you. You can also send email to support@certstopass.com

Q3: After how much time of payment, I can download my study material?

After getting confirmation email of successful payment, you can instantly download it from members area.

Q4: From Where can I Download Study Material?

Login to your account and you will get the order no. You can download your material from there easily.

Website Security

Q1: Do you keep personal data and credit card information secure?

We use enhanced security protocols by SSL 64-bit and McAfee. You can be completely tension free after choosing our services. We keep all the data of our clients confidential.

Q2: Can a third-party access clients' data from your website?

No, of course not. Our system is totally reliable and we never share any data with the third parties.

Miscellaneous Questions

Q1: What if I find any issue related to your products?

There are very rare possibilities of mistakes in our exam materials. However, we will assist you if you get any error. Simply send us the screenshot of the issue. We will promptly offer a solution.

Q2: Do you offer discount?

We offer discounts on value packs and bundles. If you need three or more exam products, feel free to contact our team and get discount on total bill.

Q3: In case of failure what is the way to get refund?

You have two choices. You can ask for refund or you can purchase study material for another exam in the same price. For further details, please visit our Guarantee page too. You can send your scanned result card to support@certstopass.com for quick assistance.